See the work that needs you
Move between your assigned cases, unassigned work and the wider service queue without losing context.
Digital services built around casework
Public services your team can account for.
Casebridge brings public forms, submitted evidence and operational casework into one controlled service, with clear ownership from publication through to delivery.
- Controlled publishing
- Defined retention
- Organisational access
A complete service record
The application stays connected to the work.
Casebridge preserves the structure of the public journey as an application moves into operational ownership and downstream delivery.
- 01
Design
Build the service around the questions people face.
- 02
Publish
Review changes and release a clear public journey.
- 03
Apply
Collect structured answers, evidence and trusted data.
- 04
Manage
Turn every application into owned, visible casework.
- 05
Deliver
Send structured outcomes into the systems teams use.
Design the service
Publish clear forms without giving up control.
Create multi-page journeys that ask the right question at the right time. Review changes before publication, reveal only relevant fields and use trusted external data while an application is being completed.
- Conditional questions and page routes
- Address, street and evidence capture
- Guidance that responds to earlier answers
- Preview, review and controlled publishing
Manage the work
Every application has an owner and a visible state.
Submitted answers and evidence arrive under a durable case reference, ready to be assigned, reviewed and progressed by the responsible team.
Casework without gaps
Review submitted answers, ownership, status and visible activity against one durable case reference.
Give applicants a clear view
Citizens can return to My cases to see what they submitted and the latest public progress.
Use trusted data
Use authoritative data at the point it is needed.
Casebridge can enrich an application as it is completed, then carry the structured answers into downstream delivery. Staff receive the information in context, with less re-keying and fewer separate checks.
Ordnance SurveyAddress, property and street data
DVLAVehicle details from a registration
01
Applicant enters a vehicle registration
02
Casebridge retrieves the trusted vehicle details
- Make
- FORD
- Colour
- BLUE
- Tax status
- Taxed
03
The case arrives complete and ready to review
Deliver structured outcomes
Define where information is delivered.
Define reusable SharePoint exports, map the required form data and evidence, preview the destination and publish a controlled version for services to use.
v3
Published versions stay stableServices keep using the export definition they selected.
Govern the service
Governance is part of the service.
Access, publishing and retention are defined alongside the service, where their operational consequences can be understood and managed.
Identity that fits the organisation
Manage users and choose password, optional Microsoft or Microsoft-required sign-in.
Retention made visible
Set retention periods within defined limits and inspect how each category of application data is treated.
Publishing with a clear boundary
Keep draft changes separate from the version people are currently using, with review before release.
Microsoft EntraMicrosoft SharePointOrdnance SurveyDVLA
Bring a real service.We’ll examine it properly.
We will work through the public journey, operational ownership, governance requirements and downstream delivery in the context of your service.
Discuss your service